Help & FAQs

No! You can browse and purchase items as a guest. However, creating an account allows you to track orders, view purchase history, and save items to your wishlist.

We specialize in liquidation and closeout merchandise including customer returns, shelf pulls, case packs, open box items, and overstock inventory from major retailers and manufacturers.

Yes, all our products are authentic. We source directly from authorized retailers, manufacturers, and certified distributors. We never sell counterfeit items.

Our detailed product descriptions and high-resolution photos show the actual condition of each item. For specific questions about an item, contact us before purchasing.

We currently deal with different types of liquidation and closeout programs. From customer returns, shelf pulled items and case packed merchandise.

We deal with different types of liquidation and closeout merchandise: New: Brand new items in original packaging, never opened or used. These products come with full manufacturer warranty and all original accessories. Case Packs: Products that have never been on store shelves before. Can usually be considered overstock items which never left retailers warehouse or distribution center. These items are 100% brand new but there is still a possibility that they are short dated or even expired. Open Box: Items that have been returned to retailers or were used as display models. They're thoroughly tested and functional but may have minor packaging wear or retailer stickers. Customer Returns: Items that have been previously purchased in stores and were returned by the customer. These items may be damaged, defective or have nothing wrong at all with them. Please keep in mind that we are unable to guarantee the condition of these type of items. These items may also come with store pricing, discount and return stickers. If these are consumable products such as makeup, skin care and hair care there is a possibility of them being expired. Shelf Pulls: Unlike customer returns shelf pulled items have never been purchased. These items generally get liquidated because of numerous reasons; Packaging has changed, seasonal items, getting close to their expiration date, etc. These items are usually in better condition than returns, though they still may have retail & discount stickers. The packaging may be a little dinged and dented due to storage. Used: Pre-owned items that have been carefully inspected, cleaned, and tested by our quality assurance team. All products are guaranteed to be in working condition.As Is/Damaged: Items sold in their current condition with all known issues disclosed. They may have functional problems or missing components. No returns accepted on As Is or Damaged items.

At LNJ Liquidations, every item undergoes thorough inspection by our dedicated team before being listed for sale. We personally handle, clean, and test each product to ensure it meets our quality standards and functions properly.

• Free Shipping: Available on orders of $100 or more
• Standard Shipping: $9.99 flat rate for orders under $100
• Heavy Items: Items weighing 25 lbs or more incur a $14.99 shipping fee (applies to orders under $100)
• Expedited Options: Available at checkout for faster delivery

Standard Processing: Most items ship within 7-10 business days from order confirmation. This timeframe allows our team to conduct thorough quality inspections and secure packaging to ensure your items arrive in optimal condition.

Yes! Once your order ships, you'll receive tracking information via email, allowing you to monitor delivery progress.

Required Signature Delivery: All orders with a total value of $150 or more require adult signature upon delivery for security purposes.

We utilize all major shipping carriers including USPS, UPS, FedEx, and DHL. We select the most appropriate carrier based on package size, destination, and delivery speed.

We accept all major credit cards, PayPal, and other standard online payment methods. Payment is required in full before shipping.

The price you see is the price you pay, plus applicable taxes and shipping. No hidden fees or surprise charges.

As a liquidation company, we purchase surplus inventory, returns, and overstock items at significant discounts, allowing us to pass those savings on to you.

LNJ Liquidations does not accept returns under normal circumstances. Due to the nature of our liquidation business model and significantly discounted prices, all sales are considered final. However, we understand that exceptional circumstances may arise, and each situation will be evaluated on a case-by-case basis at our sole discretion.

We may consider returns only in the following limited circumstances:

• Item received is significantly different from the description
• Item arrives damaged due to shipping (not pre-existing wear from liquidation)
• Item is completely non-functional despite our quality inspection
• Wrong item shipped due to our error

1. Contact Us Immediately - You must contact us within 48 hours of receiving your item
2. Email us at info@lnjliquidations.com with your order number
3. Provide Documentation - Upload clear photos showing the issue
4. Await Our Decision - Our team will review your request within 2-3 business days

What items are NOT eligible for return?

• Change of mind or buyer's remorse
• Items that show normal wear consistent with liquidation merchandise
• Items damaged by customer use or mishandling
• Electronics that power on but have minor cosmetic issues
• Mystery Boxes or Pallets (all final sale)
• Items without original packaging when applicable

Can I return "As Is" or "Damaged" items?

No, all "As Is" and "Damaged" items are final sale with no returns accepted.